Grievance Redressal Mechanism

We are committed to addressing grievances of our customers, partners, and stakeholders in a fair and transparent manner.

Lodging a Grievance

Any person having a grievance/complaint may write to us through the following channels:

Available: Monday to Friday, 10:00 a.m. – 6:00 p.m.

Postal Address:

LivQuik Technology (India) Private Limited

C-15, Sriram Nivas, 1st Floor, Secretariat Colony, Thiruvalluvar Nagar, Alandur, Chennai, Tamil Nadu, India - 600 016

Grievances will be acknowledged within 48 hours of receipt.

A final response/resolution will be provided within 30 days, in line with applicable regulatory requirements.

If the grievance is not resolved to the satisfaction of the complainant, it may be escalated as under:

Level 2: TPOC: tpoc@livquik.com

Level 3: Principal Nodal Officer: nodalofficer@livquik.com